This Privacy Policy explains how Adsinfeed (adsinfeed.com, “the Platform”, “we”) collects, uses, shares, stores and protects your personal information when you use the Platform website, the agency console and the white-label portals powered by the Platform. By using the Platform, you confirm that you have read and understood this policy.
1.Scope and Roles
The Platform is a white-label advertising and digital services technology platform for advertising agencies. Agencies can open white-label portals under their own brand and domain, and recruit and manage their own advertisers there.
For the accounts of agencies and their staff, the Platform decides how the information is processed. For advertisers who register on a white-label portal or are added by an agency, the customer relationship belongs to that agency, which decides how its advertisers' information is used. The Platform stores and processes that information on the agency's behalf as a technology provider, and uses what is necessary for platform security, risk control, financial reconciliation and legal compliance.
If you are an advertiser on a white-label portal and have questions about your personal information, we recommend contacting the agency that serves you first. You can also contact us directly.
2.Information We Collect
Account and profile information: name, email address, company or brand name, password (stored only in an irreversible encrypted form), language preference and, for agency applications, contact details (such as Telegram, WhatsApp or WeChat), advertiser industries and monthly advertising budget.
Transaction and financial information: wallet balances, top-ups, withdrawals, refunds, service orders and their status, payment proofs and payout account details, and profit and settlement records.
Advertising and business information: campaign settings, budgets and bids, targeting, creatives, landing page URLs, and the impression, click and spend data that ad networks report.
Files you upload: creatives, brand logos, payment proofs, service deliverables and message attachments.
Communications: what you exchange with your agency or with us through the service center, online consultations, email or other channels.
Technical and security information: IP address, browser and device information, sign-in times, session records, activity logs and security event records.
3.How We Use Information
Providing and maintaining the service: creating and managing accounts, reviewing agency applications, verifying email addresses, delivering and reporting on ads, processing service orders, settling wallets and profits, and providing support.
Security and risk control: detecting unusual sign-ins, preventing fraud and abuse, scanning uploaded files for malicious content, and logging sensitive operations for audit.
Compliance and finance: meeting bookkeeping, reconciliation, tax, anti-money-laundering and other legal obligations, and handling complaints, disputes and regulatory requests.
Service notices: verification codes, password resets, order and financial status updates, security alerts and notices of service changes. We do not send you marketing emails without your consent.
4.Sharing and Disclosure
We do not sell your personal information. We share only what is necessary in the following cases:
With agencies: an agency can view and manage the accounts, wallets, orders and campaign data of its own advertisers.
With service providers: to run the service we use providers of cloud servers, content delivery and security protection, object storage, email delivery, payments and file security scanning, who may process information only as we instruct.
With ad networks: when a campaign runs, its creatives, landing pages, budget and targeting are submitted to the relevant third-party ad networks or traffic sources.
As required by law: when laws, courts or authorities require it, or when necessary to protect the rights of the Platform, its users or the public.
Business changes: in a merger, acquisition or asset transfer, information may be transferred with the business and remains subject to this policy.
5.Support Access to Your Account
To troubleshoot problems and provide support, platform staff and your agency may, within their permissions, view your account by signing in on your behalf (“impersonation”). Every impersonation session is recorded in an audit log, and your password, email address and other sensitive details cannot be changed during it.
6.Cookies and Local Storage
We use only the cookies and browser storage needed to run the service: a session cookie that keeps you signed in, a security cookie that protects against cross-site request forgery, and a preference that remembers the language you chose.
The Platform website does not use third-party advertising tracking cookies. You can clear or block cookies in your browser, but you may then be unable to sign in or use some features.
7.Storage Location and International Transfers
The servers and service providers we use may be located outside your country or region, so your information may be transferred to and processed in other countries or regions. We take reasonable measures to keep it protected in line with this policy.
8.Retention
We keep the information needed to provide the service for as long as your account exists.
After an account is disabled or archived, we delete or anonymize personal information that is no longer needed. Financial records such as wallet transactions, orders and settlements, and security audit records, are kept as long as the law and financial audits require. These records cannot be altered and are not deleted when an account is closed.
9.Security
We take reasonable technical and organizational measures to protect your information, including HTTPS encryption across the site, encrypted password storage, role-based access permissions, security scanning of uploaded files and audit logs of sensitive operations. No transmission over the internet is completely secure, so please keep your password safe and contact us immediately if you notice anything unusual.
10.Your Rights
To the extent permitted by applicable law, you may access, correct, export or delete your personal information, withdraw your consent, or close your account. Some information can be changed directly in your account settings.
To exercise these rights, email [email protected]. To protect your account, we may need to verify your identity first. Advertisers on white-label portals can also ask their agency.
11.Children
The Platform is intended for businesses and professionals. It is not offered to anyone under 18, and we do not knowingly collect personal information from minors.
12.Changes to This Policy
We may update this policy from time to time. The updated version will be posted on this page with its update date, and we will notify you in the Platform or by email of significant changes. Continuing to use the Platform after an update means you accept the updated policy.
13.Contact Us
If you have any questions, comments or complaints about this policy or your personal information, email [email protected] or visit adsinfeed.com.